Privacy
Privacy
This page covers two different things, and conflating them is how privacy pages become useless: this website, and the send.legal product.
This website
No cookies are set. No analytics, tag manager, session recorder, chat widget, advertising pixel or A/B testing tool runs on these pages. There are no third-party requests at all — every font and asset is served from this domain, which is also why the page loads as quickly as it does.
The only information this site collects is what you type into the contact form and choose to send: your name, your firm, your email address and your message. It is emailed to us and used to reply to you. It is not added to a marketing list, sold, or shared. Ask us to delete it and we will.
Our host records standard web-server request logs, including IP addresses, for delivering the site and defending it from abuse.
The product
Inside the application, a law firm is the controller of its own client data and send.legal processes it on the firm's instructions. Documents uploaded for mailing are treated as presumptively privileged: they are encrypted with a per-object key, are never written to a log, and are only readable through the application, where every download is recorded. The security page describes those controls in detail.
Each firm chooses how long document contents are retained. Purging destroys the document contents and the stored print proof while preserving the mailing record itself, and the practical window is the configured window plus backup rotation.
Who else necessarily sees a mailing
Physical mail cannot be produced without someone printing it. A print-and-mail provider therefore receives the document, the recipient address and the mail class for each mailing, and the United States Postal Service handles the resulting envelope. Transactional email — invitations and account notices — is sent through an email provider.
A current list of subprocessors is available on request, and we will tell you before adding one that touches document contents.
Contact
Privacy questions, access requests and deletion requests: hello@send.legal.